If Windows asks for files you do not have, you may need to obtain the drivers as mentioned in the next step. Windows should re-detect and install the video card and any other devices you may have removed or fixed in step two.After following the above steps, reboot your computer.To remove them, highlight each device and press the delete key until the Display adapter category is gone. If Device Manager shows conflicts on your video card or your video card is a Standard display adapter, remove all video cards under the Display adapter category.How to Identify problems in the Windows Device Manager.If issues exist, resolve these issues before continuing. Also, verify that there is no Other Devices category. Open the Device Manager and verify that no conflicts or issues are displayed on your video card or any other devices.If you cannot get into normal Windows or you cannot see anything in Windows, boot the computer into Safe Mode. Follow the steps below to help resolve this issue. If you can't increase your screen resolution in Windows, your system may have corrupt or missing video drivers. Detecting and fixing video driver problems Follow these steps if you cannot increase your display resolution in Windows.
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